Customer Support
Customer Support
We specialize in bringing you quality customer support – from your first consultation, throughout the installation process, and for the duration of you being our customer!
We don’t outsource, and we don’t intend to. Our corporate team head quarters is local to Michigan and ready to serve everyone nationwide to make sure your experience with Enfinity Broadband is a positive one!
Contact Us
Whether you’re interested in learning more about our services, need help troubleshooting, or have questions regarding billing, we’re here to help! Give us a call during business hours Monday through Friday, or send us an email anytime. We will do our best to respond to your inquiries!
Affordable Connectivity Program
Having begun in December 2021, the FCC created the Affordable Connectivity Program, allowing for households to receive discounts up to $30 on their internet services (up to $75 on qualifying tribal lands) as well as one-time device discounts upwards of $100.
There are two ways you can find out if you qualify:
– Visit AffordableConnectivity.gov and fill out the application
– Print out a mail-in application
Once you’ve received notice that you qualify for an ACP discount, you contact your participating provider (that’s us!) and we can apply the discount to your monthly bill!
Want to research things a bit more before committing? Visit the FCC website FAQ regarding the Affordable Connectivity Program today!
Career Opportunities
Pure Broadband of Michigan is always looking for ways to grow and expand and we need you! Interested in how you can pursue a career in technology, installations or administration? Email us today at [email protected]
About Us
In June of 2011, our doors opened.
For 13 strong years, we have focused on serving the rural communities that the big tech companies forgot about. With options to fit everyone,
we're dedicated to ensuring you get connected seamlessly and effortlessly!
Enfinity Broadband is dedicated to excellence in customer service and providing communications services that add value to the lives of our customers and the communities we serve.
Services
Our Reviews
4.9 out of 5 stars (based on 13 reviews)
